Undercover at Britain’s worst hotel chain

Undercover at Britain’s worst hotel chain
Britannia hotels has been named the UK’s worst chain in an annual survey by Which? Travel.

The budget hotel brand was rated bottom for the sixth year running after more than 6,000 customers told us about their recent experiences of staying in the UK’s most visited hotel chains.

See what happened when our video reporter went undercover at the chain’s Royal Albion Hotel in Brighton.

Avoid surprises when you travel. See the full results of our 2018 best and worst hotel chain survey at https://www.which.co.uk/reviews/uk-hotel-chains/article/best-and-worst-uk-hotel-chains.

Which?: http://www.which.co.uk
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Undercover at Britain’s worst hotel chain

11 thoughts on “Undercover at Britain’s worst hotel chain”

  1. Such a shame because that’s such a lovely building in a great spot! Britannia earn enough money so there’s no excuse for it to be like that.

  2. I go to there Didsbury hotel gym. Its not been touched since the 90's. Real shame as it could be really good. 1 guy own Brittania he is a multi millionaire who just isn't bothered by the looks of it.

  3. They also took over pontins and have invested no money trying to correct what was an already extremely run down set of holiday camps, they've somehow gotten even worse which honestly I didn't think was even possible. Shocking company. They have zero regard for hygiene, safety, even basic levels of maintenance or their customers.

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